1. How many years is your company in auto parts business field?
A: Our Company started since 2003, there is about 16 years history for us in autoparts business field.
Q2. Are you trading company or factory?
A: We are factory with trading company.
Q3. What products does your company supply?
A: 1. Engine Parts:crankshaft,camshaft, connecting rod,cylinder head,cylinder head bolt,fuel pump,oil pump,fuel injector,piston,water pump,timing belt,tensioner & pulley,gasket kit,engine mount,etc
2. Suspension Parts: shock absorber, coil spring,control arm, strut mount.
3. Steering Parts: steering rack,power steering pump,steering knuckle,ball joint,stabilizer link,tie rod end.
4. Transmission Parts: CV joint, drive shaft, CV joint inner bearing,universal joint,clutch disc,wheel hub bearing, wheel bearing.
5. Brake Parts: brake pad,brake shoe,brake caliper,brake disc,brake master cylinder,wheel cylinder.
Q4. Which countries have you exported?
A: ASIA:ASIA: UAE,Oman,Iraq, Lebanon, Turkey, Thailand, Malaysia, Indonesia, Vietnam, Cambodia, Myanmar, Iran, Kuwait, Bahrain, Jordan,Japan,Jamaica, Cuba, Brazil, Peru, Chile,Nigeria, Angola, South Africa, Ghana, Kenya, Tanzania,Cameroon, Mozambique, Zambia, Egypt, Algeria, Libya, Zimbabwe, Mauritius,etc
Q5. Do you have agent for your brand?
A: Yes, they are UAE-Dubai,Oman,Nigeria. And also have warehouse in there.
Q6. What’s the MOQ for each item?
A: Our business way is spot sales, if the items we have stock, there is no limitation forMOQ, and normally MOQ as 1 carton acceptable.
Q7. What about the delivery time?
A:It’s about 1 to 7 days for the goods have in stock, 1 week to 1 month for the goodsneed to be manufactured based on your order.
Q8. Do you give any guarantee to your products?
A: Basically, we have 1 year quality guarantee for GEENTI brand spare parts.
Q9. Do you have any certificate?
A: Yes, like ISO: 9001, TS16949.
Q10. What will you do for quality complaint?
A: 1. we will respond to customer within 24 hours.
2. If there is batch products quality problem, we will go to your warehouse withour technicist directly to check the goods and send you the high quality goodsgain freely.
3.If there is a few quantity of quality problems, we will replenishment or refund money.